Information We Collect

At Sense-wise, we collect information that helps us provide better budget benchmarking services. This includes data you provide directly when creating accounts, using our tools, or contacting our support team.

• Personal details like name, email address, and company information
• Financial data you upload for benchmarking analysis
• Usage patterns and preferences within our platform
• Communication records when you reach out to our team
• Technical information like IP addresses and browser details

We also collect anonymous analytics data to improve our services. This helps us understand which features work best and where we can make improvements.

How We Use Your Data

Your information serves specific purposes that directly benefit your experience with our platform. We don't use your data for purposes unrelated to our services.

We may send you service updates, feature announcements, or important account notifications. Marketing communications are always optional and you can unsubscribe at any time.

Under Vietnamese data protection laws, we process your personal data only when we have a lawful basis to do so, such as your consent or legitimate business interests.

Data Storage and Security

We take data security seriously, especially given the sensitive nature of financial information. Our systems use industry-standard encryption and security measures.

Your data is stored on secure servers with restricted access. We regularly update our security protocols and conduct audits to ensure your information remains protected.

• AES-256 encryption for data at rest
• SSL/TLS encryption for data in transit
• Regular security audits and penetration testing
• Access controls limiting who can view your data
• Automated backups with secure offsite storage

We retain your data only as long as necessary to provide our services or as required by Vietnamese law. When you close your account, we securely delete your personal information within 90 days.

Your Privacy Rights

Under Vietnamese data protection regulations and our commitment to transparency, you have several rights regarding your personal information.

To exercise these rights, contact us using the information below. We'll respond to your request within 30 days as required by Vietnamese law.

Sharing and Third Parties

We don't sell your personal information to third parties. However, we do work with trusted service providers who help us operate our platform effectively.

• Cloud hosting providers for secure data storage
• Payment processors for subscription billing
• Analytics services for platform improvement
• Customer support tools for better service
• Security services for fraud prevention

These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us. They cannot use your information for their own purposes.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and help us understand how you use our services. Most cookies we use are essential for the platform to work properly.

We also use analytics cookies to see which features are most helpful and where users encounter difficulties. This information helps us make the platform better for everyone.

You can control cookie settings through your browser, but some features may not work properly if you disable essential cookies. We'll ask for your consent before using any non-essential tracking technologies.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

Minor updates will be posted here with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our services after policy changes indicates your acceptance of the updated terms.